Shipping & Returns
Shipping Methods:
Home Delivery - Cost: 25 NIS. Estimated Arrival Time: 2-5 days to your requested address.
Self-Pickup - Once you receive a notification that your package is ready, you can come and collect it at 40 King George, Tel Aviv.
There may be delays in courier delivery to remote locations: Eilat, Arava settlements, settlements beyond the Green Line, and the Golan Heights. We guarantee delivery within 12 business days to the mentioned locations.
Additional Notes:
Wash the products with a delicate cycle at a
maximum of 30°C.
One free exchange is allowed.
Direct cards cannot be refunded. Therefore, direct cardholders are entitled to credit for their next purchase only.
Exchanges and Returns:
Exchange - You can exchange your item for another within 14 days of receiving it. First exchange with a courier
- Free of charge.
Self-Pickup - Once you receive a notification that your package is ready, you can come and collect it at 40 King George, Tel Aviv.
Return - Within 14 days of receiving the item, please ensure you keep the sticker with your name that arrived with the box. You have two options for returns:
-
Full credit for your next purchase without a time limit.
-
Credit refund. Return shipping to us has two options: Return with a courier - 30 NIS (If you choose to receive a credit for your next purchase, you will not be charged for the courier)*
Return the item to the studio - Free of charge.
Returns will not be accepted for items returned without an attached ticket or for used clothing.
Wash the products with a delicate cycle at a
maximum of 30°C.
Refunds will be processed within a maximum of 14 days from the date of item return, only to the original payment method used for the order. The refund will be processed under the same conditions as the original transaction (i.e., an installment transaction will receive the refund in installments, and a single payment transaction will receive a single payment refund).